Legal

Privacy Policy

Last updated: 02/19/2026

Privacy Policy

Beyond Intelligence Inc.

Effective Date: February 19, 2026

1. Who We Are

This Privacy Policy describes how Beyond Intelligence Inc (“Beyond Intelligence,” “we,” “us”) collects, uses, and shares information when you use Satori, our environmental monitoring and alert service for families.

Company: Beyond Intelligence Inc

Address: 1111 Brickell Avenue, 10th Floor, Miami, FL 33131, United States

Email: support@beyondintelligence.ai

2. Information We Collect

We may collect the following categories of information:

Account & Contact Information
  • Parent/guardian name

  • Email address

  • Mobile phone number

Child Profile Information (provided by the parent/guardian)
  • Child’s first name (or nickname)

  • Age range / age in years

  • Sensitivity indicators and triggers you choose to provide (e.g., allergens, timing preferences)

Location Information
  • Home location details you provide (such as address or approximate location) used to tailor environmental monitoring.

  • You may also provide a school location if you choose.

Service Usage Information
  • Interactions with our website and service pages (e.g., page views, form submissions)

  • Support requests and communications

Billing Information

Subscription status and billing metadata (processed by our payment provider). We do not store full payment card details on our servers.

3. How We Use Information

We use information to:

  • Create and manage your Satori account

  • Deliver SMS notifications and alerts you request

  • Provide daily forecasts and early alerts based on environmental conditions and your preferences

  • Provide customer support and respond to requests

  • Prevent fraud, abuse, and unauthorized access

  • Improve reliability, quality, and performance of the service

  • Comply with legal obligations

4. SMS & Mobile Data Policy (Carrier-Critical)

If you opt into SMS, we will send you service-related messages such as forecasts, alerts, reminders, and account notices.

We do not sell, rent, or share mobile phone numbers or SMS opt-in data with third parties for their marketing or promotional purposes.

You can opt out at any time by replying STOP. For help, reply HELP.

5. How We Share Information

We share information only as needed to operate the service:

Service Providers (Processors)

We use trusted vendors to host infrastructure and deliver service communications, including:

  • Cloud infrastructure and databases (e.g., AWS services such as storage and managed databases)

  • SMS delivery and communications providers (e.g., Twilio)

  • Payment processing (e.g., Stripe)

  • Support/help desk tools (if enabled)

These providers are authorized to process information only to provide services to us.

Pediatric Centers (When You Enroll Through a Center)

If you enrolled through a participating pediatric center (for example via a center enrollment link), we may share limited parent/child contact and enrollment details with that center for program administration and care coordination. We do not share your mobile information for marketing.

Legal / Safety

We may disclose information if required by law, subpoena, or legal process, or to protect the rights, safety, and security of users and our systems.

6. Data Retention

We retain personal information for as long as necessary to provide the service and comply with legal requirements. You may request deletion subject to lawful retention needs.

7. Your Choices

  • SMS Opt-Out: Reply STOP at any time.

  • Help: Reply HELP.

  • Account Updates: You can request updates to your profile via support.

  • Access/Deletion Requests: Email support@beyondintelligence.ai

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system is 100% secure; please use strong passwords and protect your devices.

9. Children’s Privacy

Satori is intended for parents/guardians (18+) managing profiles for minors. We collect child-related information only as provided by a parent/guardian for service delivery.

10. Changes to This Policy

We may update this policy from time to time. If changes are material, we will post an updated effective date and may notify you via email or SMS.

11. Contact Us

Email: support@beyondintelligence.ai

Address: 1111 Brickell Avenue, 10th Floor, Miami, FL 33131, United States